Versand

Shipping Policy for The Sterling Girls

1. Overview
At The Sterling Girls, we are committed to delivering our beautiful jewelry to you no matter where you are in the world. We offer free shipping within the United States and competitive standard rates for international orders. Please review our shipping policy details below.

2. Domestic Shipping (United States)
Shipping Cost: We are pleased to offer FREE standard shipping on all orders within the United States.
Delivery Time: Orders are typically processed within 1-2 business days. Standard delivery time is 7-10 business days from the date of shipment.

3. International Shipping
Shipping Cost: Shipping rates for international orders are calculated based on the destination and the size and weight of the package. The shipping cost will be calculated at checkout.
Delivery Time: International orders are typically processed within 1-2 business days. Delivery times can vary significantly based on the destination but generally range from 7-21 business days from the date of shipment.
Customs and Duties: Please note that international shipments may be subject to customs fees or import duties. These charges are the responsibility of the recipient and vary from country to country.

4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes tracking information. You can use this information to track your package's progress towards its destination.

5. Packaging
All items are securely packaged to ensure they arrive in perfect condition. We take great care in presenting our jewelry in beautiful packaging that reflects the quality and craftsmanship of our pieces.

6. Lost or Damaged Items
In the rare event that your order is lost or arrives damaged, please contact our customer service team immediately. We will work with you to resolve the issue, whether it involves replacing the item or processing a refund.

7. Customer Service
For any questions or concerns regarding your order or shipping, please contact our customer service team at admin@thesterlinggirls.com. We are here to assist you and ensure your shopping experience is as seamless and enjoyable as possible.

Thank you for choosing The Sterling Girls. We look forward to bringing a touch of elegance and inspiration to your jewelry collection!